Advisor Resources For Financial LIFE Planning

In a recent Forbes post, “The Stuff In Life That Financial Planning CAN’T Prepare You For,” I suggested that we all, and perhaps especially financial advisors, need training in being better humans, and that it makes us better advisors when we do. Here are links to some of these resources and trainings that I have personally benefited from:

Books For Underlying Knowledge

These are books that, I believe, will provide a systematic learning path for better understanding the human elements of decision making in general, and financial decision making, in particular. They are listed in a purposeful order, but I encourage you to jump in wherever your interest takes you:

The Undoing Project, Michael Lewis

This is a great place to start, because Lewis is a master storyteller, and this mini-biography of the lives and work of Daniel Kahneman and Amos Tversky, the OG behavioral economists, gives you an opportunity to be introduced to the field in an approachable, narrative form.

Misbehaving, Richard Thaler

Of course, it was actually Richard Thaler, the Nobel prize-winning economics professor at the University of Chicago, who coined the term “behavioral economics,” helping merge Kahneman and Tversky’s cognitive and mathematical psychology into “the dismal science,” effectively turning it on its head. Thaler provides an excellent history of this relatively new field that, along with The Undoing Project, might just prepare you for the next recommendation…

Thinking, Fast and Slow, Daniel Kahneman

This is the Bible of behavioral economics, summarizing the major lessons of Kahneman and Tversky. It’s not a “light read,” but it’s important and powerful.

Nudge, Thaler and Sunstein

This volume, by the aforementioned Richard Thaler and Cass Sunstein, now provides us with our first real-world example of applied behavioral economics. And apply it they did! In fact, this work has likely influenced your life, in at least some small way, whether you know it or not. For example, if your 401(k) is opt-out rather than opt-in, or if it has an automatic escalation option, you have Nudge to thank for it.

Switch, Chip and Dan Heath

Yet for all of its virtues, a first look at behavioral economics doesn’t feel much less dismal than its predecessor, in part because it makes us feel, as humans, like a big pile of mistaken biases and behavioral patterns. In a few powerful ways, Chip and Dan Heath invite us to see strength where others might see weakness.

Behavioral Finance: The Second Generation, Meir Statman

In fact, if you want a more positive take of behavioral economics and finance, look no further than Meir Statman, the Glenn Klimek Professor of Finance at Santa Clara University’s, look at the 2.0 version. (The link above gives you access to a free PDF of this book via the CFA Institute.)

Drive, Daniel Pink

Now we start to move beyond the more technical to the more applicable, beginning with Daniel Pink’s very readable look at human motivation. Why is this so pertinent for financial advisors? Because we’re in the business of helping people discern, articulate, and activate their motivating priorities in life, of course!

Start with Why, Simon Sinek

Sinek explores the core of motivation–what motivates us, and what motivates others to action–in his breakout book. Or, you can get a pretty good summary via his 18-minute Ted Talk.

The Power of Habit, Charles Duhigg

Of course, once we have the motivation, we often need help putting it to work, hence a deep dive on the science of habit formation. As advisors, it’s helpful to understand that people aren’t just financially “dumb”–they (we) are all just creatures of habit.

Atomic Habits, James Clear

Clear picks up where Duhigg leaves off, giving us a roadmap to powerful, positive habit formation. Again, as advisors, we’re in the business of helpful habit formation.

You Are What You Love, James K. A. Smith

If Duhigg and Clear help us evolve from discipline to habit, Smith takes it to another level, through to the final evolutionary stage–welcome ritual. This book definitely falls into the “spiritual” category, as Smith’s philosophy is primarily drawn from a Judeo-Christian worldview, but I do think it is ecumenically applicable.

Books for Practice Management

Now let’s get to work:

There Is No Good Card For This, Kelsey Crowe and Emily McDowell

The first book I mention is not explicitly oriented toward the practice of financial advising, but it is no less applicable, because the great human unifier is pain. No Good Card is a crash course in how to say you’re sorry and effectively helping people navigate challenges in life. It should be a prerequisite for every financial advisor, because every single one of us will face this tragic privilege in our work.

The Financial Wisdom of Ebeneezer Scrooge, Kahler, Klontz and Klontz

This oddly-named book is a great place to start when you consider the implications of psychology within the context of financial formation. It’s a quick, easy read that sets off a series of lightbulb moments, making it a great client gift as well as an advisor introduction.

Lighting the Torch, George Kinder and Susan Galvin

It’s unfortunate that this book is so hard to get your hands on, because it is an excellent articulation of the Kinder EVOKE® method of life planning, something you’ll see more about in the recommended trainings below.

Facilitating Financial Health, Kahler, Klontz and Klontz

If Scrooge is the prelude, Facilitating Financial Health is the masterclass, a literal textbook for financial advisors, therapists, and executive coaches (and priced as such). The best compliment I can give the book is a comment I got from another advisor to whom I had recommended it: “This should be required reading for every financial advisor.” I agree.

Practice Management Articles

I’ve written many, many articles about financial life planning, but here are a few that speak to some of that which I’ve learned from the books above and the trainings that you’ll see outlined below:

Behavioral Economist Richard Thaler’s Message To Advisors, Money

One of my favorite interviews ever was Professor Thaler, the co-author of Nudge and the author of Misbehaving…and the dude who coined the term, “behavioral economics.” I don’t think he’d take my call after winning the Nobel prize.

Riding The Elephant: Mastering Decision Making In Money And Life, Forbes

This article focuses on the big takeaway from Kahneman’s work, Systems 1 and 2, AKA, the Elephant and the Rider.

3 Questions That Will Get Your Finances–And Life–On Track, Money

George Kinder’s legendary “3 Questions” can change your financial planning practice…and your life.

Solving For The Qualitative Deficit In Financial Planning, Forbes

This book summarizes a host of the thought leaders referenced here.

Adopting A “Coach Approach” To Overcome Financial Planning Inaction, Kitces.com

This is a long-form article listing some of the biggest takeaways from my professional coach training (below).

Trainings To Attend

These aren’t the only trainings available, just the ones that I have experienced, personally, and am happy to recommend. Here again, I’ve listed them in an ascending order that I hope will serve you well wherever you are on your vocationally journey:

The Seven Stages of Money Maturity®, Kinder Institute of Life Planning

This two-day training is an excellent introduction to becoming a true practitioner of financial life planning, as taught by George Kinder. And I’d wager you get about four days’ worth of personal and professional impact for the two days it requires.

Fundamentals of True Wealth Planning, Money Quotient

Money Quotient is a true gem in the Pacific Northwest, a community led by Carol Anderson and Amy Mullen that has created teaching and tools that have been helping advisors put the life in financial life planning for many years. I’ve taken their 3-day fundamentals training, not once, not twice, but three times–and I’ve learned something new every time!

EVOKE® Life Planning Training, Kinder Institute of Life Planning

This is the legendary five-day intensive course where Kinder, or one of the other excellent trainers at the Institute, teaches you the entire client-ready EVOKE® method through an experiential intensive. I’ve yet to talk to a trainee, myself included, who didn’t consider it to be truly life changing–and if you stack the two-day with the five-day and the Life Planning Mentorship, you can also acquire the Registered Life Planner® designation, if you choose.

Core Essentials Fast Track Professional Coach Training Program, Coach U

Having dedicated many hours to learning about life planning within the sphere of financial planning, I was inspired a couple years ago to see what the world outside of financial planning had to say about life planning. I decided to drink from the fire house, taking Coach U’s 6-day Essentials class that is a precursor to gaining ICF certification as a professional coach.

As I mentioned, I don’t consider this list to be comprehensive, and therefore, I’d love to hear of any of the books, articles, and trainings that would be on your list!

Helpful Perspective From A Rockstar Non-Profit And A Tailwind

Do you ever get so caught up in your own head, in your own stuff, that you lose perspective? I can’t imagine a time that would be more inclined to lead us to insular thinking, self-pity, conspiracy theorizing, and perspective losing than this season we’re trudging through.

So in this week’s Financial LIFE Planning weekly installment, you’ll get some perspective that I hope will give you peace and help you make wise financial, and other, decisions:

  • An exclusive FLiP video chat with Michael O’Neal, the Executive Director of global non-profit, ONEWORLD Health
  • A confounding Weekly Market Update with a side of cheese
  • A reminder about our capacity to overestimate our own capabilities

Oh, and Happy Mothers Day, to mine and all of you moms!


Financial Planning

How to Get More Than You Give

Have you ever noticed that when you give to someone whose needs are greater than yours, you actually feel like you have more? Whether it’s a friend in need of a pick-me-up, an investment of your time at a soup kitchen, or a charitable contribution, this change in perspective is one of three major benefits of giving.

The other two? Well, in addition to our perspective being changed, we experience a biological phenomenon, an endorphin rush. Apparently, we’re biologically wired to feel good when we give. Cool, right? And pragmatically, depending on how (or if) you file your tax return, you may also get a rebate on a portion of your financial gifts…check with your CPA.

This week, I recorded a video chat I had with the Executive Director of ONEWORLD Health, Michael O’Neal, specifically for you! We discussed their unique approach to sustainable development work that has enabled them to survive the COVID-19 crisis–and the success they’ve had cultivating relationships with individuals, families, businesses, and even rock bands, like NEEDTOBREATHE, who alone has raised over $2.3 million for the work their doing.

He also explains why we always get more than we give. Click below to watch the nine-minute excerpt, or top off your coffee and click HERE for the full 23-minute interview.

And yes, if you’re jonesing to put that give-more-than-you-get business to the test right now, it’s easy–click HERE and hit the Donate button. And if you choose to give $50 or more, please let me know, because I’d like to send you a personal thank you.


Weekly Market Update:

After two marginally down weeks, the market had another week in the green, almost confoundingly so:

  • +2.56% DJIA (30 big U.S. companies)
  • +3.50% S&P (500 big U.S. companies)
  • +2.71% EFA (~900 international companies)

The biggest question for most people is, “How!? How is the market going up when the economic news is historically bad?” It’s true: Unemployment this week hit 14.7%–the worst since the Great Depression.

Although clearly indeed of a beard trim–sorry, Mom!–I joined Jill Wagner on Cheddar (an online TV channel) to discuss this seemingly odd phenomenon, and to offer some suggestions for the unemployed, under-employed, self-employed, and gainfully-employed in these challenging times:


Life Planning

Is the wind at your back?

I’m not a “cyclist,” but I do love to ride my bike. Last week, I took a new ride, recommended by my good friend–who is a cyclist–that stretched me a bit, and gave me another healthy dose of perspective.

I love to have a destination, so I set my course for the Bulls Island Ferry, a beautiful spot in Awendaw, SC. The total ride was about 20 miles, and on the way there, I felt like an Olympian, averaging about 18 mph. (“Maybe I can call myself a cyclist,” I was beginning to think.

With head held high, I took in the beautiful view, nodded proudly to the couple that I passed on the last mile, and headed homeward. Only then did I realize that I’d had a meaningful tailwind that I’d now be fighting the entire way home. The wind had been at my back.

And as I was thinking about a contingency plan on mile 15–suffering the embarassment of calling my wife and asking her to pick me up in the middle of nowhere, a length to which I thank the Lord I didn’t (quite) have to go–a question hit me like an easterly wind pounding route 17:

How much of whatever I’ve done well in life was actually just thanks to a solid tailwind? Being born into a great family? In the right zip code? Being on the right team? Having selfless friends? Working with amazing people?

How about you? Is it possible that your successes have been aided by a tailwind? If so, who is deserving of thanks? (In addition to your mother, of course!)

How about now? If you feel like a failure at the moment, is it possible you’re just facing the greatest economic headwind of a generation? Who can you ask for help?

Or if you’re fortunate enough to be cranking through this crisis at top speed, who can you help?

And if you think of the people who’ve been your tailwind, I hope you take a moment–why not now?–to thank them.

The spent lungs and sore butt were worth the perspective…and so was the view:

I hope you have a great Mother’s Day and find a healthy tailwind this week!

Tim

The Elephant In The Room: How The Financial Industry’s Shunning Of Emotions Fails Its Clients

I don’t think professor Richard Thaler is going to return my calls anymore. Sure, he was gracious enough to give me an interview after his most recent book, Misbehaving, a surprisingly readable history of the field of behavioral economics, was published. But now that he’s won a Nobel Prize, something tells me I’m not on the list for the celebration party.  

(Although, if that party hasn’t happened yet, professor, I humbly accept your invitation!)

But I’m still celebrating anyway, because Thaler is a hero of mine and I believe that the realm of behavioral economics–and behavioral science more broadly–can and should reframe the way we look at our interaction with money, personally and institutionally, as well as the business of financial advice.

Behavioral Economics In Action

The Elephant and the Rider

Of course, even if you’re meeting Thaler for the first time, his work likely has already played a role in your life in one or more of the following ways:

  • Historically, your 401(k) (or equivalent) retirement savings plan has been “opt-in,” meaning you proactively had to make the choice–among many others–to do what we all know is a good idea (save for the future). But our collective penchant for undervaluing that which we can’t enjoy for many years to come led most of us to default to inaction. Thanks largely to Thaler and Cass Sunstein’s observations in the book Nudge, more and more companies are moving to an “opt-out” election, automatically enrolling new employees in the plan with a modest annual contribution.  
  • Better yet, many auto-election clauses gradually increase an employee’s savings election annually. Because most receive some form of cost-of-living pay increase in concert with the auto-election bump, more people are saving more money without even feeling it!
  • Additional enhancements, like a Qualified Default Investment Alternative (QDIA), help ensure that these “invisible” contributions are automatically invested in an intelligently balanced portfolio or fund instead of the historical default, cash, which ensures a negative real rate return.  
  • Some credit card awards now automatically deposit your “points” in an investment account while some apps, like acorns.com, “round up” your electronic purchases and throw the loose virtual change in a surprisingly sophisticated piggy bank.

No, you’re not likely to unknowingly pave your way to financial independence, but thanks to the work of professor Thaler and others, many are getting a great head start without making a single decision.

What is most shocking to me, however, is the lack of application–or the downright misapplication–of behavioral economics in the financial services industry.  

Solving for the Qualitative Deficit in Financial Planning

“The whole financial planning process is wrong,” says George Kinder, widely recognized as one of the chief educators and influencers in the financial planning profession.

But what exactly does he mean, and how does he justify this bold statement?

First, let’s separate the work of financial planning into two different elements–let’s call the first quantitative analysis and the second qualitative analysis.

Quantitative analysis is the more tangible, numerical and objective. It’s where planners tell clients what they need to do and, perhaps, how to do it. For example:

  • “Your asset allocation should be 65% in stocks and 35% in bonds.”
  • “You need $1.5 million of 20-year term life insurance.”
  • “Have your will updated and consider utilizing a pooled family trust.”

The qualitative work of financial planning is the intangible, non-numerical pursuit of uncovering a client’s more subjective values and goals, and, hopefully, attaching recommendations like those above to the client’s motivational core–their why.

If quantitative work is of the mind, qualitative is of the heart.

Qualitative planning often has been dubbed “financial life planning”–or simply “life planning.” It is defined in Michael Kay’s book, The Business of Life, as the process of: