
“How could I be so stupid?” Maybe you’re looking at a bulging credit card bill after over-spending during the holidays, just hoping your tax refund is enough to pay it off. Or maybe you’re looking at a budget that simply won’t balance—for the 77th consecutive month—wondering how you made it this far in life without being able to master the simple math of addition and subtraction.
Why is it that informed, educated and even brilliant people can be so dense when it comes to basic matters of personal finance?
I’m reading a book called The Checklist Manifesto by Atul Gawande, based on his fascinating article, “The Checklist,” in the December 2007 edition of The New Yorker. On his way to making a compelling case for the use of checklists to ensure accuracy in even the most multifaceted procedures—like emergency room surgery or skyscraper construction—he gives us some insight into why we’re capable of doing dumb things in seemingly simpler processes. In his words:
Two professors who study the science of complexity—Brenda Zimmerman of York University and Sholom Glouberman of the University of Toronto—have proposed a distinction among three different kinds of problems in the world: the simple, the complicated, and the complex.
Zimmerman and Glouberman give us a tangible example of each type of problem. Simple is to baking a cake from a mix as complicated is to sending a rocket to the moon. The latter requires “…multiple people, often multiple teams, and specialized expertise.” But once you’ve marshaled the necessary manpower and know-how to send a rocket to the moon, the exercise can be successfully repeated.
This is not the case in complex problems, however. The example they give for a complex problem is raising a child. “Expertise is valuable but most certainly not sufficient. Indeed, the next child may require an entirely different approach from the previous one.” As a parent of two, this news was both heartening and frightening. But it also helped me realize something groundbreaking, at least to me:
While many matters of personal finance seem so simple on their face, they’re actually quite complex…because WE’RE complex.
Even as a single person with no dependents or pets, our innate proclivity for self-deception is remarkable. But within the context of a couple or family, it’s easy to see how the “simple” discipline of cash flow management, for example, can become quite complex.
Further complicating the problem is that most areas of personal finance require perpetual decision making, in which each individual decision to save, spend, buy, sell, re-allocate, contribute, distribute, insure, reduce coverage, file, expense, deduct, bequeath, endow, receive or disinherit is its own fertile ground for success or failure that could compound positively or negatively to impact the whole!
So let’s all enjoy a collective “WHEW!” as we momentarily enjoy the fact that making mistakes with money doesn’t mean we’re a complete nincompoop. Of course, this is an explanation, not an excuse. We’re still responsible. Here are three ways we can all keep our financial decision making as smart as we are:
1) Be cognizant of things financial. Be present and deliberate when dealing with your money. Keep these topics at front of mind by reading a good financial blog or two (ha, ha). And consider reading my friend and colleague, Carl Richards’, new book, The Behavior Gap: Simple Ways to Stop Doing Dumb Things with Money. (It’s the only financial book I know of that is strewn with pictures!)
2) Develop good habits. We often need to force ourselves to be cognizant because personal finance either bores us or is loaded with self-deception. The development of good habits, beginning first-and-foremost with a functional cash flow system, will help us develop the behavior we’d prefer.
3) Be accountable to someone or something. Some are willing and able to develop their own system to maintain accountability, but for many, a healthy relationship with a professional financial planner is the key. In my Forbes post this week, “Hey Financial Planners, Do Your Job!” I gave advisors a gentle nudge, encouraging them (us) to make financial planning a simpler, more client friendly process that eliminates complexity instead of creating it.
What are some other ways you’ve been able to keep from making dumb financial decisions in your life?
Down the street from my office is a very large media complex containing a TV station, several radio stations, and a large conference center. At one corner of the massive building, there is a large fenced area where several radio and TV broadcast towers soar hundreds of feet into the air. Thousands of people drive by this complex every day and have seen the towers so many times they don’t even notice them any more.
This week on my Forbes post, “
Believe it or not, at seven he’s two-to-three years behind most of the other kids his age, so he spent the majority of his three matches getting his 60 pound frame slammed and twisted into the mat. After spending weeks building his skills and confidence, he realized within 10 seconds into the first bout that he was outmatched. At the end of the second (of three) 60 second periods his disappointment crescendoed and erupted into tears, doubling his embarrassment. He spent the third period struggling to keep from getting pinned with tears streaming down his face.
We live in Baltimore, and that means we root for two teams—the Ravens, and whatever team the Steelers are playing—but over the course of this season, our household also admittedly got wrapped up in Tebow fever. We’re suckers for underdogs and comebacks. But what impresses me the most about Mr. Tebow is not his ability to win, but his grace in failure and his impervious defense against capitulation. Whether deified in victory or discarded in defeat, he seems to maintain the same sincere posture of positivity, even after Denver’s 45-10 loss to the Patriots.
Losing your home, losing your job, or losing your ability to retire due to market losses is harder to handle than losing a football game or a wrestling match. Failure of this magnitude can be absolutely crippling. But it is, indeed, possible to gain something from losing.
More than virtually any other animal, horses have impacted the way we humans have lived throughout most of recorded history. Many of us who have lived in the 20th and now the 21st centuries, have no direct connection to horses, but there is still much they can teach us.
Eleven years ago, my wife and I sat across the table from an experienced married couple squirming in their seats uncomfortably as though they feared we were about to deliver some terrible news. But the source of their discomfort was the bomb they were about to drop on us.
7) It provides an opportunity for reconciliation. The prevalence of small errors in our budgeting, however, provides fertile ground for a destructive tendency: that we’d develop a scorecard, real or implied, and shame the more regular offender (because there normally is one in most households). So for us it’s very important that a humility ground-rule is established: Any time an offending spouse submits in humility to an irreversible mistake, forgiveness and reconciliation is the only way forward.
2) It preserves a healthy level of independence. The income production in most households is almost never perfectly equitable. Andrea sacrificed a successful career in the financial industry when she chose to stay home with our young children. This has been an incredible blessing in our family, but it’s also a breeding ground for insecurity and manipulation as I might have a tendency to overestimate my contribution to the family’s finances and underestimate Andrea’s. It is imperative, then, that part of our budget is the preservation of a certain amount of financial independence for each spouse. To offset this income inequity, we’ve established “His and Hers” accounts with unilateral privileges. Many shun budgeting as too restrictive, but properly implemented, it actually gives us room to breathe financially, and we all need room to breathe.
Well, it wouldn’t be the New Year if we weren’t reminded that one of the top resolutions that will be made and inevitably abandoned is financial in nature. “Improve financial condition” is once again the number two resolution for 2012 in the
But what really takes budgeting from routine to revelation isn’t merely mastering the mundane, but planning for the unexpected…with margin. With the exception of bills that are identical every period, each variable budgeting category should have a built in buffer designed to weather slight variance. Then you should also have a separate miscellaneous buffer category for emergencies, auto repairs and other occasions that fall outside the bounds of your expectations.
On my Forbes blog this week, I shared the story and video of the